Choosing an appropriate internet service provider among all those in Vancouver plays a vital role in your experience moving to this city. Everybody needs to use a high speed, reliable service with reasonable pricing. From flawless internet connections for streaming and online gaming or classes to dependable network requirements for your end in the smooth running of business concerns, the decision becomes critical, so you are never going to let budget constraints set the pace for you.
In this post, we have rounded up the best internet providers in Vancouver, BC, with in-depth comparisons of their plans, features, and performance. From budget-friendly home packages to super-fast business-class internet, we, as your residential moving company in Vancouver, will help you make an informed decision that’s perfect for you,
Top Internet Providers in Vancouver
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TELUS
Enjoy purely connected with PureFibre Gigabit Internet, up to 940 Mbps, brought by 100% fibre connection-available in select rural areas. TELUS brings the fastest Internet technology and Wi-Fi to Western Canada. All 2-year contracts TELUS has are price guaranteed.
It has an expanded coverage of the fixed broadband under TELUS Internet across its rural communities through their LTE Network. More precisely, Telus also provides a facility in the form of smart home and business Wi-Fi-solution, TELUS Smart Hub that features a fixed high-speed Internet, enabled by the 5G and LTE network developed by them. With TELUS Smart Hub, get super speed going up to 200 Mbps; surf with unlimited data; connect to up to 30 devices in the blink of your eyes through quick self-installation for the beginning.
TELUS also has a series of services in mobility, featuring exceptional reliability in connecting to the best 5G network. Take comfort in knowing all these services include a 30-day money-back guarantee and around-the-clock technical support.
Pros:
- Offers PureFibre Gigabit Internet with speeds up to 940 Mbps, ideal for heavy users.
- Expanded rural coverage via fixed broadband and TELUS Smart Hub.
- Provides 5G-enabled high-speed solutions for homes and businesses.
- Reliable connectivity with price guarantees on 2-year contracts.
- Includes unlimited data plans and allows connection of up to 30 devices.
- Comprehensive customer support with a 30-day money-back guarantee.
Cons:
- Limited availability of PureFibre technology in select rural areas.
- Premium pricing for top-tier services.
Oxio
Oxio claims to differ from other big or smaller industry players and Internet service providers in the province by offering a clear and straightforward service offer, 100% client-focused and in accordance with its needs. Fair pricing and accessible customer support ensure guiding customers in a friendly manner toward the best possible plan for them.
All of their services have high speeds, are limitless, and have a stable Internet. There are four plans available, starting from 30 Mbps/0.03 Gpbs to 400 Mbps/0.4 Gbps. Each of them comes with an eero 6 router and modem included; downloads are unlimited at any time.
Pros:
- Affordable pricing with straightforward, transparent plans.
- All plans include unlimited downloads and stable connections.
- Comes with a free eero 6 router and modem, saving on equipment costs.
- No contracts, offering flexibility for renters or short-term users.
- Customer-focused approach ensures plans meet individual needs.
Cons:
- Maximum speed is 400 Mbps, which may not suit heavy users.
- Relatively smaller provider, potentially lacking the extensive infrastructure of larger companies.
TekSavvy
TekSavvy is an independent Canadian telecommunications provider, which offers a few different Internet plans. The big differentiator of theirs would be their customer service that is available 24/7.
TekSavvy Internet is a popular provider for both urban and rural locations in Canada. It offers unlimited data usage, so you can choose options out of its internet service packages.
TekSavvy TV Basic provides over 40 channels, from which you’ll be able to choose a plethora of add-ons to get exactly what you want. This includes Video On Demand, allowing subscribers to watch their favorite show at any time they want. It also includes Look-Back & Restart Live TV in order not to miss the beginning of a show, and it allows up to 72 hours of backing up previously aired shows in the programming guide, plus 10 GO apps in order to watch TV on the go. For your home phone services, TekSavvy has TekTalk-a VoIP that runs over your Internet connection. All their plans include unlimited local calling.
Pros:
- Unlimited data usage across all plans, suitable for streaming and remote work.
- Widely available in urban and rural areas, catering to diverse needs.
- 24/7 customer service, ensuring assistance anytime.
- Offers customizable TV packages and advanced TV features like Look-Back and Restart.
- Additional services include VoIP phone plans with unlimited local calling.
Cons:
- Internet speeds may vary depending on location, particularly in rural areas.
- Limited high-speed options for heavy data users.
- Focus on simplicity might lack advanced features like 5G-enabled hubs.
Novus
Novus Entertainment is the largest independent service provider in Metro Vancouver. They’ve got everything you need to hook up your home to fast and reliable Internet, TV, and home phones that’ll please everyone in the family.
Novus has a diverse range of Internet plans, and for those who need extraordinarily fast speeds, they will also offer a 2,500 Mbps/ 2.6 Gbps plan. All of Novus’ plans include Unlimited Data and symmetric speeds for the best in-home experience, with no contract and price guaranteed for at least 3 years.
If you are looking for a basic TV plan, Novus has a plan comprising 48 channels in SD and HD plus 100 music channels. They let you customize your plan depending on your needs with different themes and standalone channels.
With the Nous Phone Plan, it has never been easier to stay in touch with family and friends. The phone plans include all call features, such as caller ID or call forwarding, and unlimited local calling. If one is going on vacation, there is no need to worry since one can put their phone service on hold and still have access to voicemails.
Pros:
- Provides speeds up to 2,500 Mbps, one of the fastest options available.
- Symmetric speeds ensure consistent upload and download rates.
- No contracts and price stability for 3 years, ensuring budget predictability.
- Comprehensive TV and phone services with customizable plans and advanced features.
- Includes unlimited data in all plans, perfect for heavy usage.
Cons:
- Coverage is limited to Metro Vancouver, excluding other regions.
- Premium plans may come at a higher cost compared to competitors.
- Specialized offerings might overwhelm users seeking simple setups.
Vmedia
VMedia is one of the pioneers in live TV streaming and IPTV technology, offering over 200 channels on low-cost ‘build your own’ TV packages and ‘à la carte’, so you can tailor-make your channel lineup with your preferred streaming device. Check out VMedia’s free TV offer here.
Home Phone Plans come with unlimited calling, an amazing selection of 15 features such as 3-way calling or call transfer, and the possibility to keep your current phone number.
VMedia Protect features will give you an advanced and wireless home security system that allows professional monitoring of one’s security. Please note that availability may vary from one location to another. You can always check the availability of the services directly on VMedia’s official website.
Pros:
- No contracts and unlimited services offer flexibility and ease of use.
- Provides affordable and competitive pricing for low to high-speed plans.
- Specializes in live TV streaming with over 200 customizable channels.
- Includes advanced home security solutions with professional monitoring.
- Offers home phone plans with unlimited calling and numerous features.
Cons:
- Speeds capped at 50 Mbps for Fibre Internet, which may not meet the demands of heavy users.
- Service availability can vary by location, requiring confirmation before subscribing.
- Additional services like IPTV may require technical knowledge to set up effectively.
Key Internet Providers for Businesses in Vancouver
In Vancouver, businesses have access to a variety of reliable internet service providers that cater to different needs. High-speed connections, security features, and customer support are the main features that businesses are looking for. Here are some notable options you can use for your business after your office moving to Vancouver:
1. iTel Networks
- Services Offered: iTel specializes in custom internet solutions including Fibre, DSL, Cable, and 5G/LTE. Their Fibre Internet provides symmetrical speeds up to 10Gb.
- Features: Offers SD-WAN for enhanced connectivity, DDoS protection, and managed connectivity services. They emphasize reliability with a strong Service Level Agreement (SLA) and 24/7 support.
2. Skyway West
- Services Offered: Provides Fibre, DSL, Cable, and Managed Internet services throughout Metro Vancouver.
- Features: Known for their Wide Area Network (WAN) expertise, Skyway West offers IP Failover and bi-directional Quality of Service (QoS) to ensure high availability and performance metrics monitored every six minutes.
3. Bell Canada
- Services Offered: Bell provides pure fibre internet with speeds up to 6 Gbps.
- Features: Their service includes robust security features and is recognized for its reliability and speed. They also offer dedicated internet services for critical business applications.
4. Eyesurf
- Services Offered: Offers high-speed business internet with flexible packages tailored to various business sizes.
- Features: Focuses on secure connectivity with integrated security solutions to protect business data.
6. Execulink
- Services Offered: Provides various types of connections including DSL and fibre.
- Considerations: Emphasizes the importance of bandwidth based on business needs, particularly for data-intensive applications like cloud services and video conferencing.
What Are the Main Types of Internet Connections in Vancouver?
DSL, Cable, Fiber optic, Fixed wireless and Satellite are the major types of Internet connections in Canada. Keep in mind you can’t always select which type you can connect with since your area of location and the infrastructure at home can sometimes have constraints to access one of those methods mentioned. So you should change address after moving to Vancouver and when you are finally settled, you can follow up to find the available type of internet for you. But, if you reside in the urban areas many of those types will be available, based on the chart below decide what you feel will be ideal!
| Type of Connection | How It Works | Who It’s Good For | Providers |
| DSL | Uses phone lines to transmit signals. Most buildings already have phone lines, so installation is simple. | Suitable for typical households; speeds can reach up to 100 Mbps. | TekSavvy, Execulink |
| Cable | Uses cable lines also used for cable TV. Installation is simple in most buildings with existing cable lines. | Ideal for mild to heavy Internet users; speeds can reach up to 1000 Mbps but are typically more expensive than DSL. | Oxio, VMedia, Novus |
| Fiber Optic | Transmits signals via tiny cables made of glass or plastic at nearly the speed of light. | Best for heavy Internet users requiring ultra-fast speeds (up to 2000 Mbps). Installation and plans can be costly. | TELUS, Bell Canada, Novus, iTel Networks |
| Fixed Wireless | Uses radio signals to transmit data; requires an antenna installed on the roof. | Useful for remote rural residents; faster and with less latency than satellite Internet but generally more expensive. | TELUS Smart Hub, Skyway West |
| Satellite | Uses satellite dishes to transmit data to and from satellites in space. | Convenient for remote rural residents; typically slower than fixed wireless Internet due to longer transmission distances. | Bell Satellite Internet |
For a comprehensive comparison of internet providers in Vancouver, you can have a look at this guide and get the data you need for fair judgment.
How to Choose the Best Internet Provider for Your Needs
Selecting the best internet provider in Vancouver depends on your specific requirements. Here’s a step-by-step guide to help you make an informed choice:
1. Identify Your Internet Needs
- Speed Requirements:
- For basic browsing and email: 10–25 Mbps is sufficient.
- For streaming and online gaming: 50–100 Mbps is ideal.
- For heavy usage, such as 4K streaming or remote work: Opt for 200 Mbps or higher.
- Type of Use:
- Home: Prioritize affordable plans with adequate speed and unlimited data.
- Business: Look for high-speed, reliable connections with minimal downtime and additional features like static IPs or cybersecurity.
- Number of Users/Devices:
The more users and devices, the higher bandwidth you’ll need.
2. Compare Connection Types
Different connection types suit different needs:
| Connection Type | Best For |
| DSL | Households needing basic internet at affordable prices. |
| Cable | Homes or small offices with moderate to heavy usage. |
| Fiber Optic | Heavy users requiring the fastest speeds and low latency. |
| Fixed Wireless | Rural residents seeking reliable and fast connections. |
| Satellite | Remote areas with limited connectivity options. |
3. Consider Providers and Plans
Evaluate internet providers based on:
- Speed: Ensure the plan offers sufficient speed for your needs.
- Data Limits: Unlimited data is ideal for streaming, gaming, and remote work.
- Price: Compare plans to find one that fits your budget. Look for promotions or discounts.
- Contract Terms: Check for flexibility (e.g., no-contract plans) and cancellation policies.
- Coverage: Confirm availability in your area.
Here’s a quick comparison of some top providers in Vancouver:
| Provider | Notable Features | Best For |
| TELUS | Ultra-fast fiber optic speeds, reliable service. | Heavy users, smart homes/businesses. |
| Oxio | Affordable plans, straightforward pricing. | Budget-conscious households. |
| Novus | Speeds up to 2500 Mbps, no contracts. | Gamers and heavy streamers. |
| VMedia | Unlimited plans, affordable pricing. | Homes with multiple users/devices. |
| TekSavvy | Excellent customer service, unlimited data. | Urban and rural users needing reliability. |
4. Evaluate Customer Support and Reviews
Reliable customer service ensures help is available when needed. Check:
- User reviews on speed, reliability, and service quality.
- Support availability (24/7 chat, phone, etc.).
5. Special Features to Consider
- Bundled Services: Save by combining the internet with TV or phone plans.
- Equipment Costs: Look for plans offering free modems or routers.
- Flexibility: Consider short-term plans if you’re renting or moving soon.
Last Words
In the end, the choice of the best high-speed internet provider in Vancouver BC depends on your needs, budget, and location. Whether you are after speed, flexibility, or affordability, Vancouver has got you covered with a number of reliable options to keep you connected.
As one of the top moving companies in Vancouver, Anytime Moving Company knows all the ins and outs of moving here. You can always get in touch with us at times for support and guidance, and ask about your new home-Vancouver!
FAQs
What is the best internet speed for streaming in 4K?
A minimum of 25 Mbps is recommended for 4K streaming, but higher speeds ensure smoother performance.
Which provider is best for rural areas near Vancouver?
TELUS Smart Hub and Fixed Wireless connections are reliable for rural areas.
Are there any no-contract internet options in Vancouver?
Yes, providers like Novus and VMedia offer no-contract plans.
